Return and Refund Policy

This website is managed by JP Exports trends

Return Period:

  • You can return items purchased from Botticelli within 3 days from the date of delivery, as indicated on the product details page.

Conditions for Returns:

  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
  • Certain items such as swimwear, innerwear, and personalized products may not be eligible for return.

Return Process:

  • To initiate a return, log in to your Botticelli account and submit a return request under the "My Orders" section. You will receive a Return ID for reference.
  • Depending on your location, you can choose either pick-up or self-ship options for returning the product.

Refund Policy:

  • Once your return is received and inspected, we will initiate a refund to your original payment method or provide store credits, as per your preference.
  • Refunds are processed within 7 business days after the returned item passes the quality check.

Exceptions:

  • Certain products may have specific return conditions or may not be eligible for returns due to hygiene or safety reasons. Please check the product details page for more information.